/* ============================================
   ROOPOKIES - Contact & Support Page
   Modern, Professional, Mobile-First Design
   ============================================ */

/* CSS Variables - Color Scheme */
:root {
  --bg-main: #060714;
  --bg-section: #0e1024;
  --bg-card: #171a36;
  --accent-primary: #f5a623;
  --accent-secondary: #b24bff;
  --accent-cta: #ff4b6e;
  --accent-success: #00d4aa;
  --accent-warning: #ff9500;
  --text-main: #ffffff;
  --text-muted: #a0a3b1;
  --border-soft: rgba(255, 255, 255, 0.08);
  --shadow-glow: rgba(245, 166, 35, 0.3);
  --gradient-primary: linear-gradient(135deg, var(--accent-primary), #ff8c42);
  --gradient-secondary: linear-gradient(135deg, var(--accent-secondary), #8b5cf6);
  --gradient-cta: linear-gradient(135deg, var(--accent-cta), #ff6b8a);
}

/* Reset & Base Styles */
* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  font-family: 'SF Pro Display', -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Ubuntu', 'Roboto', sans-serif;
  background-color: var(--bg-main);
  color: var(--text-main);
  line-height: 1.6;
  overflow-x: hidden;
}

img {
  max-width: 100%;
  height: auto;
  display: block;
}

a {
  text-decoration: none;
  color: inherit;
  transition: all 0.3s ease;
}

/* Container */
.container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 1.5rem;
}

/* ============================================
   HEADER & NAVIGATION
   ============================================ */

.header {
  position: sticky;
  top: 0;
  z-index: 1000;
  background: rgba(6, 7, 20, 0.95);
  backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--border-soft);
}

.menu-overlay {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: rgba(0, 0, 0, 0.7);
  backdrop-filter: blur(4px);
  opacity: 0;
  visibility: hidden;
  transition: all 0.3s ease;
  z-index: 997;
}

.menu-overlay.active {
  opacity: 1;
  visibility: visible;
}

.navbar {
  max-width: 1200px;
  margin: 0 auto;
  padding: 1rem 1.5rem;
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 2rem;
  position: relative;
}

.hamburger-menu {
  display: flex;
  flex-direction: column;
  gap: 6px;
  background: transparent;
  border: none;
  cursor: pointer;
  padding: 0.75rem;
  z-index: 1001;
  position: relative;
  width: 40px;
  height: 40px;
  justify-content: center;
  align-items: center;
  border-radius: 8px;
  transition: all 0.3s ease;
}

.hamburger-menu:hover {
  background: rgba(255, 255, 255, 0.05);
}

.hamburger-menu span {
  width: 24px;
  height: 2.5px;
  background: var(--text-main);
  border-radius: 2px;
  transition: all 0.3s cubic-bezier(0.68, -0.55, 0.265, 1.55);
  display: block;
  position: absolute;
}

.hamburger-menu span:nth-child(1) {
  top: 12px;
}

.hamburger-menu span:nth-child(2) {
  top: 50%;
  transform: translateY(-50%);
}

.hamburger-menu span:nth-child(3) {
  bottom: 12px;
}

.hamburger-menu.active span:nth-child(1) {
  top: 50%;
  transform: translateY(-50%) rotate(45deg);
}

.hamburger-menu.active span:nth-child(2) {
  opacity: 0;
  transform: translateY(-50%) scale(0);
}

.hamburger-menu.active span:nth-child(3) {
  bottom: 50%;
  transform: translateY(50%) rotate(-45deg);
}

.logo {
  justify-self: center;
  grid-column: 2;
}

.logo img {
  height: 50px;
  width: auto;
}

.navbar-spacer {
  display: none;
}

.navbar-menu {
  display: none;
  list-style: none;
  gap: 1.5rem;
  align-items: center;
  margin: 0;
  padding: 0;
}

.navbar-menu.active {
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0;
  left: 0;
  width: 280px;
  height: 100vh;
  background: rgba(6, 7, 20, 0.98);
  z-index: 1000;
  padding: 5rem 2rem 2rem;
  overflow-y: auto;
}

.navbar-menu li {
  width: 100%;
  display: block;
  margin: 0;
  padding: 0;
}

.navbar-menu li a {
  display: block;
  text-decoration: none;
  width: 100%;
  padding: 1rem;
  color: var(--text-main);
  border-radius: 8px;
  transition: all 0.3s ease;
}

.navbar-menu li a:hover,
.navbar-menu li a.active {
  color: var(--accent-primary);
  background: rgba(245, 166, 35, 0.1);
}

/* ============================================
   BUTTONS
   ============================================ */

.btn {
  padding: 0.875rem 1.75rem;
  border: none;
  border-radius: 12px;
  font-weight: 600;
  font-size: 0.95rem;
  cursor: pointer;
  transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  text-align: center;
}

.btn-primary {
  background: var(--gradient-primary);
  color: var(--bg-main);
  box-shadow: 0 4px 15px rgba(245, 166, 35, 0.3);
}

.btn-primary:hover {
  transform: translateY(-3px) scale(1.02);
  box-shadow: 0 8px 25px rgba(245, 166, 35, 0.5);
}

.btn-secondary {
  background: rgba(255, 255, 255, 0.05);
  color: var(--text-main);
  border: 2px solid var(--border-soft);
}

.btn-secondary:hover {
  background: rgba(255, 255, 255, 0.1);
  border-color: var(--accent-primary);
  transform: translateY(-3px);
}

.btn-large {
  padding: 1.125rem 2.5rem;
  font-size: 1.1rem;
}

.btn-full {
  width: 100%;
}

/* ============================================
   SECTION COMMON STYLES
   ============================================ */

.section-header {
  text-align: center;
  margin-bottom: 3rem;
}

.section-header h2 {
  font-size: 2.5rem;
  font-weight: 700;
  margin-bottom: 1rem;
  background: linear-gradient(135deg, var(--text-main), var(--accent-primary));
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

.section-header p {
  font-size: 1.1rem;
  color: var(--text-muted);
  max-width: 700px;
  margin: 0 auto;
  line-height: 1.8;
}

/* ============================================
   BREADCRUMBS
   ============================================ */
.breadcrumbs {
  background: rgba(14, 16, 36, 0.8);
  border-bottom: 1px solid var(--border-soft);
  padding: 0.75rem 0;
}

.breadcrumb-list {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  list-style: none;
  margin: 0;
  padding: 0;
  font-size: 0.85rem;
}

.breadcrumb-item {
  display: flex;
  align-items: center;
  color: var(--text-muted);
}

.breadcrumb-item a {
  color: var(--text-muted);
  text-decoration: none;
  transition: color 0.3s ease;
}

.breadcrumb-item a:hover {
  color: var(--accent-primary);
}

.breadcrumb-item:not(:last-child)::after {
  content: "›";
  margin-left: 0.5rem;
  color: var(--text-muted);
  opacity: 0.5;
}

.breadcrumb-item:last-child {
  color: var(--accent-primary);
}

/* ============================================
   HERO SECTION
   ============================================ */

.support-hero {
  position: relative;
  padding: 5rem 0;
  background: linear-gradient(135deg, var(--bg-section) 0%, var(--bg-main) 100%);
  overflow: hidden;
}

.hero-background {
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: 
    radial-gradient(circle at 20% 50%, rgba(245, 166, 35, 0.1) 0%, transparent 40%),
    radial-gradient(circle at 80% 50%, rgba(178, 75, 255, 0.08) 0%, transparent 40%);
  pointer-events: none;
}

.support-hero-content {
  position: relative;
  z-index: 1;
  max-width: 900px;
  margin: 0 auto;
  text-align: center;
}

.support-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.5rem 1.25rem;
  background: rgba(245, 166, 35, 0.15);
  border: 1px solid rgba(245, 166, 35, 0.3);
  border-radius: 50px;
  font-size: 0.9rem;
  font-weight: 500;
  color: var(--accent-primary);
  margin-bottom: 1.5rem;
}

.support-hero-content h1 {
  font-size: 2.75rem;
  font-weight: 700;
  line-height: 1.2;
  margin-bottom: 1.5rem;
  background: linear-gradient(135deg, var(--text-main) 0%, var(--accent-primary) 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

.hero-lead {
  font-size: 1.15rem;
  color: var(--text-main);
  line-height: 1.8;
  margin-bottom: 2rem;
}

.hero-list-container {
  text-align: left;
  max-width: 600px;
  margin: 0 auto;
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
}

.hero-list-container > p {
  color: var(--text-muted);
  margin-bottom: 1rem;
}

.hero-list {
  list-style: none;
  padding: 0;
  margin: 0;
}

.hero-list li {
  padding: 0.5rem 0;
  padding-left: 1.75rem;
  color: var(--text-muted);
  position: relative;
  line-height: 1.7;
}

.hero-list li::before {
  content: '→';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
  font-weight: 600;
}

/* ============================================
   SUPPORT OPTIONS SECTION
   ============================================ */

.support-options {
  padding: 5rem 0;
  background: var(--bg-section);
}

.options-intro {
  max-width: 800px;
  margin: 0 auto;
}

.options-intro > p {
  color: var(--text-muted);
  text-align: center;
  margin-bottom: 2rem;
  line-height: 1.8;
}

.options-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 2rem;
  margin-bottom: 2rem;
}

.option-card {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
  text-align: center;
  transition: all 0.3s ease;
}

.option-card:hover {
  transform: translateY(-5px);
  border-color: var(--accent-primary);
  box-shadow: 0 15px 40px rgba(245, 166, 35, 0.1);
}

.option-icon {
  font-size: 3rem;
  margin-bottom: 1rem;
}

.option-card h3 {
  font-size: 1.4rem;
  color: var(--text-main);
  margin-bottom: 0.75rem;
}

.option-card p {
  color: var(--text-muted);
  margin: 0;
  line-height: 1.7;
}

.options-warning {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1.5rem;
  background: rgba(255, 149, 0, 0.1);
  border: 1px solid rgba(255, 149, 0, 0.3);
  border-radius: 12px;
}

.warning-icon {
  font-size: 1.5rem;
  flex-shrink: 0;
}

.options-warning p {
  color: var(--text-main);
  margin: 0;
  line-height: 1.7;
}

/* ============================================
   LIVE CHAT SECTION
   ============================================ */

.live-chat-section {
  padding: 5rem 0;
  background: var(--bg-main);
}

.chat-layout {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 3rem;
}

.chat-info {
  display: flex;
  flex-direction: column;
  gap: 2rem;
}

.chat-location,
.chat-questions {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
}

.chat-location h3,
.chat-questions h3 {
  font-size: 1.3rem;
  color: var(--text-main);
  margin-bottom: 1rem;
}

.chat-location p,
.chat-questions p {
  color: var(--text-muted);
  margin-bottom: 1rem;
  line-height: 1.7;
}

.chat-location ul,
.chat-questions ul {
  list-style: none;
  padding: 0;
  margin: 0;
}

.chat-location li,
.chat-questions li {
  padding: 0.5rem 0;
  padding-left: 1.5rem;
  color: var(--text-muted);
  position: relative;
  line-height: 1.7;
}

.chat-location li::before,
.chat-questions li::before {
  content: '•';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
}

.chat-tips {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
}

.chat-tips h3 {
  font-size: 1.3rem;
  color: var(--text-main);
  margin-bottom: 1.5rem;
}

.tips-list {
  list-style: none;
  padding: 0;
  margin: 0 0 2rem 0;
}

.tips-list li {
  padding: 0.75rem 0;
  padding-left: 1.75rem;
  color: var(--text-muted);
  position: relative;
  border-bottom: 1px solid var(--border-soft);
  line-height: 1.7;
}

.tips-list li:last-child {
  border-bottom: none;
}

.tips-list li::before {
  content: '✓';
  position: absolute;
  left: 0;
  color: var(--accent-success);
  font-weight: 700;
}

.chat-record {
  padding: 1.5rem;
  background: rgba(245, 166, 35, 0.1);
  border-radius: 12px;
}

.chat-record h4 {
  font-size: 1rem;
  color: var(--text-main);
  margin-bottom: 1rem;
  line-height: 1.6;
}

.chat-record ul {
  list-style: none;
  padding: 0;
  margin: 0;
}

.chat-record li {
  padding: 0.35rem 0;
  padding-left: 1.25rem;
  color: var(--text-muted);
  position: relative;
}

.chat-record li::before {
  content: '→';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
}

/* ============================================
   EMAIL SUPPORT SECTION
   ============================================ */

.email-support-section {
  padding: 5rem 0;
  background: var(--bg-section);
}

.email-layout {
  display: grid;
  grid-template-columns: 1fr 1.2fr;
  gap: 3rem;
}

.email-when,
.email-include {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
}

.email-when h3,
.email-include h3 {
  font-size: 1.3rem;
  color: var(--text-main);
  margin-bottom: 1.5rem;
}

.email-when ul,
.email-include ul {
  list-style: none;
  padding: 0;
  margin: 0;
}

.email-when li,
.email-include > ul > li {
  padding: 0.6rem 0;
  padding-left: 1.5rem;
  color: var(--text-muted);
  position: relative;
  line-height: 1.7;
}

.email-when li::before,
.email-include > ul > li::before {
  content: '→';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
}

.nested-list {
  margin-top: 0.5rem;
  padding-left: 1.5rem;
}

.nested-list li {
  padding: 0.3rem 0;
  padding-left: 1.25rem;
  font-size: 0.95rem;
}

.nested-list li::before {
  content: '•';
  position: absolute;
  left: 0;
  color: var(--accent-secondary);
}

.email-tip {
  margin-top: 1.5rem;
  padding: 1.25rem;
  background: rgba(245, 166, 35, 0.1);
  border-left: 4px solid var(--accent-primary);
  border-radius: 8px;
}

.email-tip p {
  color: var(--text-main);
  margin: 0;
  line-height: 1.7;
}

/* ============================================
   SUPPORT DETAILS SECTION
   ============================================ */

.support-details {
  padding: 5rem 0;
  background: var(--bg-main);
}

.details-layout {
  display: grid;
  grid-template-columns: 1.2fr 1fr;
  gap: 3rem;
  align-items: start;
}

.details-text > p {
  color: var(--text-muted);
  margin-bottom: 1rem;
  line-height: 1.8;
}

.details-text ul {
  list-style: none;
  padding: 0;
  margin: 0;
}

.details-text > ul > li {
  padding: 0.6rem 0;
  padding-left: 1.5rem;
  color: var(--text-muted);
  position: relative;
  line-height: 1.7;
}

.details-text > ul > li::before {
  content: '→';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
}

.details-card {
  background: var(--bg-card);
  border: 2px solid var(--accent-primary);
  border-radius: 16px;
  padding: 2rem;
  position: sticky;
  top: 100px;
}

.details-card .card-header {
  display: flex;
  align-items: center;
  gap: 1rem;
  margin-bottom: 1.5rem;
  padding-bottom: 1rem;
  border-bottom: 1px solid var(--border-soft);
}

.details-card .card-icon {
  font-size: 1.75rem;
}

.details-card .card-header h3 {
  font-size: 1.3rem;
  color: var(--text-main);
  margin: 0;
}

.details-card .checklist {
  list-style: none;
  padding: 0;
  margin: 0 0 1.5rem 0;
}

.details-card .checklist li {
  padding: 0.6rem 0;
  padding-left: 1.75rem;
  color: var(--text-muted);
  position: relative;
  border-bottom: 1px solid var(--border-soft);
}

.details-card .checklist li:last-child {
  border-bottom: none;
}

.details-card .checklist li::before {
  content: '☐';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
}

.card-note {
  padding: 1rem;
  background: rgba(245, 166, 35, 0.1);
  border-radius: 8px;
  text-align: center;
}

.card-note strong {
  color: var(--text-main);
}

/* ============================================
   RESPONSE TIMES SECTION
   ============================================ */

.response-times-section {
  padding: 5rem 0;
  background: var(--bg-section);
}

.response-content {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 3rem;
}

.response-factors {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
}

.response-factors p {
  color: var(--text-muted);
  margin-bottom: 1rem;
  line-height: 1.8;
}

.response-factors ul {
  list-style: none;
  padding: 0;
  margin: 0 0 1.5rem 0;
}

.response-factors li {
  padding: 0.5rem 0;
  padding-left: 1.5rem;
  color: var(--text-muted);
  position: relative;
  line-height: 1.7;
}

.response-factors li::before {
  content: '•';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
}

.no-reply-card {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
}

.no-reply-card h3 {
  font-size: 1.3rem;
  color: var(--text-main);
  margin-bottom: 1.5rem;
}

.no-reply-card ul {
  list-style: none;
  padding: 0;
  margin: 0 0 1.5rem 0;
}

.no-reply-card li {
  padding: 0.6rem 0;
  padding-left: 1.5rem;
  color: var(--text-muted);
  position: relative;
  line-height: 1.7;
}

.no-reply-card li::before {
  content: '→';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
}

.no-reply-warning {
  padding: 1.25rem;
  background: rgba(255, 75, 110, 0.1);
  border: 1px solid rgba(255, 75, 110, 0.3);
  border-radius: 12px;
}

.no-reply-warning p {
  color: var(--text-main);
  margin: 0;
  line-height: 1.7;
}

/* ============================================
   COMPLAINTS SECTION
   ============================================ */

.support-complaints {
  padding: 5rem 0;
  background: var(--bg-main);
  border-top: 2px solid var(--accent-primary);
  border-bottom: 2px solid var(--accent-primary);
}

.complaints-intro {
  text-align: center;
  margin-bottom: 2rem;
}

.complaints-intro p {
  color: var(--text-main);
  font-size: 1.1rem;
}

.complaints-steps {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1.5rem;
  margin-bottom: 2rem;
}

.complaint-step {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
  text-align: center;
  transition: all 0.3s ease;
}

.complaint-step:hover {
  transform: translateY(-5px);
  border-color: var(--accent-primary);
}

.complaint-step .step-number {
  width: 50px;
  height: 50px;
  background: var(--gradient-primary);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 1.25rem;
  color: var(--bg-main);
  margin: 0 auto 1rem;
}

.complaint-step .step-content h4 {
  font-size: 1.1rem;
  color: var(--text-main);
  margin-bottom: 0.75rem;
}

.complaint-step .step-content p {
  color: var(--text-muted);
  font-size: 0.95rem;
  line-height: 1.6;
  margin: 0;
}

.complaints-note {
  text-align: center;
  padding: 1.5rem;
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 12px;
}

.complaints-note p {
  color: var(--text-muted);
  margin: 0;
  line-height: 1.8;
}

/* ============================================
   EXTERNAL COMPLAINTS SECTION
   ============================================ */

.external-complaints-section {
  padding: 5rem 0;
  background: var(--bg-section);
}

.external-options {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 2rem;
  margin-bottom: 2rem;
}

.external-card {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
  transition: all 0.3s ease;
}

.external-card:hover {
  border-color: var(--accent-secondary);
  transform: translateY(-5px);
}

.external-icon {
  font-size: 2.5rem;
  margin-bottom: 1rem;
}

.external-card h3 {
  font-size: 1.2rem;
  color: var(--text-main);
  margin-bottom: 1rem;
}

.external-card p {
  color: var(--text-muted);
  line-height: 1.7;
  margin: 0;
}

.external-info {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
  margin-bottom: 2rem;
}

.external-info h3 {
  font-size: 1.2rem;
  color: var(--text-main);
  margin-bottom: 1rem;
}

.external-info ul {
  list-style: none;
  padding: 0;
  margin: 0 0 1.5rem 0;
}

.external-info li {
  padding: 0.5rem 0;
  padding-left: 1.5rem;
  color: var(--text-muted);
  position: relative;
  line-height: 1.7;
}

.external-info li::before {
  content: '→';
  position: absolute;
  left: 0;
  color: var(--accent-primary);
}

.external-info > p {
  color: var(--text-muted);
  line-height: 1.8;
  margin: 0;
}

.legal-note {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1.5rem;
  background: rgba(178, 75, 255, 0.1);
  border: 1px solid rgba(178, 75, 255, 0.3);
  border-radius: 12px;
}

.legal-note .note-icon {
  font-size: 2rem;
  flex-shrink: 0;
}

.legal-note p {
  color: var(--text-main);
  margin: 0;
  line-height: 1.7;
}

/* ============================================
   RESPONSIBLE GAMBLING SECTION
   ============================================ */

.support-responsible {
  padding: 5rem 0;
  background: var(--bg-main);
}

.responsible-content {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 2rem;
  margin-bottom: 2rem;
}

.signs-card {
  background: var(--bg-card);
  border: 1px solid rgba(255, 75, 110, 0.3);
  border-radius: 16px;
  padding: 2rem;
}

.signs-card h3 {
  font-size: 1.2rem;
  color: var(--accent-cta);
  margin-bottom: 1.5rem;
}

.signs-list {
  list-style: none;
  padding: 0;
  margin: 0;
}

.signs-list li {
  padding: 0.75rem 0;
  padding-left: 1.75rem;
  color: var(--text-muted);
  position: relative;
  border-bottom: 1px solid var(--border-soft);
  line-height: 1.7;
}

.signs-list li:last-child {
  border-bottom: none;
}

.signs-list li::before {
  content: '⚠';
  position: absolute;
  left: 0;
  color: var(--accent-cta);
}

.help-actions {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 16px;
  padding: 2rem;
}

.help-actions h3 {
  font-size: 1.2rem;
  color: var(--text-main);
  margin-bottom: 1.5rem;
}

.help-actions ul {
  list-style: none;
  padding: 0;
  margin: 0;
}

.help-actions li {
  padding: 0.75rem 0;
  padding-left: 1.75rem;
  color: var(--text-muted);
  position: relative;
  border-bottom: 1px solid var(--border-soft);
  line-height: 1.7;
}

.help-actions li:last-child {
  border-bottom: none;
}

.help-actions li::before {
  content: '✓';
  position: absolute;
  left: 0;
  color: var(--accent-success);
  font-weight: 700;
}

.help-banner {
  background: rgba(0, 212, 170, 0.1);
  border: 2px solid var(--accent-success);
  border-radius: 16px;
  padding: 2rem;
}

.help-banner-content {
  display: flex;
  gap: 1.5rem;
  align-items: flex-start;
  margin-bottom: 1.5rem;
}

.help-icon {
  font-size: 3rem;
  flex-shrink: 0;
}

.help-text h4 {
  font-size: 1.3rem;
  color: var(--text-main);
  margin-bottom: 0.5rem;
}

.help-text p {
  color: var(--text-muted);
  line-height: 1.7;
  margin-bottom: 0.5rem;
}

.help-text p:last-child {
  margin-bottom: 0;
}

.help-text strong {
  color: var(--accent-success);
}

.responsible-badges {
  display: flex;
  gap: 1rem;
  justify-content: center;
  padding-top: 1rem;
  border-top: 1px solid rgba(0, 212, 170, 0.3);
}

.gamble-tag {
  padding: 0.5rem 1rem;
  background: rgba(245, 166, 35, 0.15);
  border: 1px solid var(--accent-primary);
  border-radius: 50px;
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--accent-primary);
}

.age-tag {
  padding: 0.5rem 1rem;
  background: rgba(255, 75, 110, 0.15);
  border: 1px solid var(--accent-cta);
  border-radius: 50px;
  font-size: 0.9rem;
  font-weight: 700;
  color: var(--accent-cta);
}

/* ============================================
   CONTACT FORM SECTION
   ============================================ */

.support-form {
  padding: 5rem 0;
  background: var(--bg-section);
}

.form-layout {
  display: grid;
  grid-template-columns: 1fr 1.2fr;
  gap: 4rem;
  align-items: start;
}

.form-info h2 {
  font-size: 2.5rem;
  font-weight: 700;
  margin-bottom: 1rem;
  color: var(--text-main);
}

.form-info > p {
  color: var(--text-muted);
  line-height: 1.8;
  margin-bottom: 2rem;
}

.form-tips {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.form-tip {
  display: flex;
  gap: 1rem;
  align-items: flex-start;
  padding: 1.25rem;
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 12px;
}

.tip-icon {
  font-size: 1.5rem;
  flex-shrink: 0;
}

.form-tip h4 {
  font-size: 1rem;
  color: var(--text-main);
  margin-bottom: 0.25rem;
}

.form-tip p {
  color: var(--text-muted);
  font-size: 0.9rem;
  margin: 0;
}

.form-card {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 20px;
  padding: 2.5rem;
}

.form-group {
  margin-bottom: 1.5rem;
}

.form-label {
  display: block;
  margin-bottom: 0.5rem;
  font-weight: 500;
  color: var(--text-main);
  font-size: 0.95rem;
}

.form-input {
  width: 100%;
  padding: 1rem 1.25rem;
  background: var(--bg-section);
  border: 1px solid var(--border-soft);
  border-radius: 10px;
  color: var(--text-main);
  font-size: 1rem;
  transition: all 0.3s ease;
}

.form-input:focus {
  outline: none;
  border-color: var(--accent-primary);
  box-shadow: 0 0 0 3px rgba(245, 166, 35, 0.1);
}

.form-input::placeholder {
  color: var(--text-muted);
  opacity: 0.7;
}

.form-textarea {
  resize: vertical;
  min-height: 120px;
}

.form-note {
  text-align: center;
  color: var(--text-muted);
  font-size: 0.85rem;
  margin-top: 1rem;
}

/* ============================================
   FAQ SECTION
   ============================================ */

.support-faqs {
  padding: 5rem 0;
  background: var(--bg-main);
}

.faq-container {
  max-width: 800px;
  margin: 0 auto;
}

.faq-item {
  background: var(--bg-card);
  border: 1px solid var(--border-soft);
  border-radius: 14px;
  margin-bottom: 1rem;
  overflow: hidden;
  transition: all 0.3s ease;
}

.faq-item:hover {
  border-color: var(--accent-primary);
}

.faq-item summary {
  padding: 1.5rem 2rem;
  font-size: 1.1rem;
  font-weight: 600;
  color: var(--text-main);
  cursor: pointer;
  list-style: none;
  position: relative;
  user-select: none;
}

.faq-item summary::-webkit-details-marker {
  display: none;
}

.faq-item summary::after {
  content: '+';
  position: absolute;
  right: 2rem;
  top: 50%;
  transform: translateY(-50%);
  font-size: 1.5rem;
  color: var(--accent-primary);
  transition: transform 0.3s ease;
}

.faq-item[open] summary::after {
  content: '−';
  transform: translateY(-50%) rotate(180deg);
}

.faq-item p {
  padding: 0 2rem 1.5rem;
  color: var(--text-muted);
  line-height: 1.8;
  margin: 0;
}

/* ============================================
   CTA SECTION
   ============================================ */

.support-cta-section {
  padding: 5rem 0;
  background: linear-gradient(135deg, var(--bg-section) 0%, rgba(245, 166, 35, 0.05) 100%);
  border-top: 1px solid var(--border-soft);
}

.cta-content {
  text-align: center;
  max-width: 600px;
  margin: 0 auto;
}

.cta-content h2 {
  font-size: 2.5rem;
  font-weight: 700;
  margin-bottom: 1rem;
  color: var(--text-main);
}

.cta-content p {
  font-size: 1.1rem;
  color: var(--text-muted);
  margin-bottom: 2rem;
  line-height: 1.8;
}

.cta-buttons {
  display: flex;
  gap: 1rem;
  justify-content: center;
  flex-wrap: wrap;
}

/* ============================================
   FOOTER
   ============================================ */

.footer {
  background: var(--bg-main);
  border-top: 1px solid var(--border-soft);
  padding: 4rem 0 2rem;
}

.footer-content {
  display: grid;
  grid-template-columns: 2fr 1.5fr 1fr;
  gap: 3rem;
}

.footer-logo img {
  height: 50px;
  margin-bottom: 1rem;
}

.footer-disclaimer {
  color: var(--text-muted);
  font-size: 0.9rem;
  line-height: 1.7;
  margin: 0;
}

.footer-column h4 {
  font-size: 1.1rem;
  margin-bottom: 1rem;
  color: var(--text-main);
}

.footer-links {
  list-style: none;
}

.footer-links li {
  margin-bottom: 0.75rem;
}

.footer-links a {
  color: var(--text-muted);
  font-size: 0.95rem;
  transition: color 0.3s ease;
}

.footer-links a:hover {
  color: var(--accent-primary);
}

.age-badge {
  width: 60px;
  height: 60px;
  background: var(--gradient-cta);
  color: var(--text-main);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.5rem;
  font-weight: 700;
  margin-bottom: 1rem;
}

.gamble-responsibly {
  color: var(--accent-primary);
  font-weight: 600;
  margin-bottom: 1rem;
  font-size: 0.95rem;
}

.footer-copy {
  color: var(--text-muted);
  font-size: 0.85rem;
  margin: 0;
}

/* ============================================
   RESPONSIVE DESIGN
   ============================================ */

@media (max-width: 1024px) {
  .options-grid {
    grid-template-columns: 1fr;
  }

  .chat-layout {
    grid-template-columns: 1fr;
  }

  .email-layout {
    grid-template-columns: 1fr;
  }

  .details-layout {
    grid-template-columns: 1fr;
  }

  .details-card {
    position: static;
  }

  .response-content {
    grid-template-columns: 1fr;
  }

  .complaints-steps {
    grid-template-columns: repeat(2, 1fr);
  }

  .external-options {
    grid-template-columns: 1fr;
  }

  .responsible-content {
    grid-template-columns: 1fr;
  }

  .form-layout {
    grid-template-columns: 1fr;
    gap: 3rem;
  }

  .footer-content {
    grid-template-columns: 1fr 1fr;
    gap: 2rem;
  }
}

@media (max-width: 768px) {
  .navbar {
    grid-template-columns: auto 1fr;
    gap: 1rem;
  }

  .logo {
    grid-column: 2;
    justify-self: center;
  }

  .navbar-menu {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(6, 7, 20, 0.98);
    backdrop-filter: blur(20px);
    flex-direction: column;
    padding: 5rem 2rem 2rem;
    transform: translateX(-100%);
    transition: transform 0.4s cubic-bezier(0.68, -0.55, 0.265, 1.55);
    z-index: 998;
    display: flex !important;
    list-style: none;
    margin: 0;
  }

  .navbar-menu.active {
    transform: translateX(0);
  }

  .navbar-menu li {
    width: 100%;
    border-bottom: 1px solid var(--border-soft);
  }

  .navbar-menu li:last-child {
    border-bottom: none;
  }

  .navbar-menu li a {
    display: block;
    padding: 1.25rem 1rem;
    font-size: 1.1rem;
  }

  .support-hero {
    padding: 4rem 0;
  }

  .support-hero-content h1 {
    font-size: 2rem;
  }

  .section-header h2 {
    font-size: 2rem;
  }

  .complaints-steps {
    grid-template-columns: 1fr;
  }

  .help-banner-content {
    flex-direction: column;
    text-align: center;
  }

  .cta-content h2 {
    font-size: 2rem;
  }

  .cta-buttons {
    flex-direction: column;
    align-items: center;
  }

  .cta-buttons .btn {
    width: 100%;
    max-width: 300px;
  }

  .footer-content {
    grid-template-columns: 1fr;
    text-align: center;
  }

  .footer-column:last-child {
    display: flex;
    flex-direction: column;
    align-items: center;
  }
}

@media (max-width: 480px) {
  .container {
    padding: 0 1rem;
  }

  .navbar {
    padding: 1rem;
  }

  .support-hero-content h1 {
    font-size: 1.65rem;
  }

  .hero-lead {
    font-size: 1rem;
  }

  .section-header h2 {
    font-size: 1.65rem;
  }

  .option-card,
  .chat-location,
  .chat-questions,
  .chat-tips,
  .email-when,
  .email-include,
  .complaint-step,
  .external-card,
  .signs-card,
  .help-actions,
  .form-card {
    padding: 1.5rem;
  }

  .form-info h2 {
    font-size: 1.85rem;
  }

  .options-warning,
  .legal-note {
    flex-direction: column;
    text-align: center;
  }
}

/* Focus styles for accessibility */
*:focus-visible {
  outline: 2px solid var(--accent-primary);
  outline-offset: 2px;
}

/* Performance optimizations */
@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}